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Frequently asked question
What people constantly think
Howash is an on-demand mobile car wash service that comes to your location, whether you’re at home, work, or anywhere else in Douala (and soon, beyond!). We provide professional car cleaning using eco-friendly methods and minimal water.
We are currently launching our services in Douala, Littoral Region, Cameroon. Stay tuned for updates on our expansion to other areas!
Booking is easy! Simply download our Howash mobile app (available on the App Store and Google Play), create an account, enter your location, choose your desired service, and select a convenient time.
We offer partnership opportunities for businesses and organizations looking to provide a convenient amenity for their employees, customers, or residents. Please visit our “Partenariat” page or contact us directly to learn more about becoming a Howash Value Partner.
We offer a range of services to suit your needs, including basic exterior washes (Howash Classic), interior and exterior cleaning (Howash Silver and Gold), and comprehensive detailing (Howash Premium). You can find a detailed description of each service on our “Services” page in the app and on our website.
We will monitor weather conditions and contact you if severe weather makes it unsafe or impractical to perform the wash. We can then reschedule your appointment for a more suitable time.
While it’s not required, we recommend being present initially to show our ‘Howasher’ your vehicle and discuss any specific instructions. You are welcome to go about your day while we work, and we’ll notify you once the service is complete.
Yes, creating an account allows you to easily book services, manage your appointments, save your vehicle information, and track your wash history.
Our pricing varies depending on the type of service you choose. You can find a detailed price list for each service within the Howash app and on our “Pricing” page.
We are committed to sustainability! Our Howash Mobile units use significantly less water than traditional car washes (around 6 liters per wash). We also utilize biodegradable cleaning products and our units are powered by solar-charged batteries, reducing our environmental footprint.
No, you don’t need to provide anything! Our Howash Mobile units are fully self-contained, carrying their own water supply and powered by solar energy.
Yes, absolutely! We use high-quality, biodegradable cleaning products that are specifically formulated to be effective at cleaning your vehicle while being gentle on its paint and safe for the environment.
As a mobile service, we come to you! Whether you’re at your home, office, shopping center, or any other safe and accessible location in our service area, we can wash your car there.
The duration of the service depends on the package you choose. Our “Services” page provides estimated times for each option, ranging from 15-20 minutes for a basic wash to 30-45 minutes for a premium detail.
Your satisfaction is our top priority. If you are not completely satisfied with your Howash service, please contact us through the app or via the contact information on our website, and we will do our best to resolve the issue.
We offer convenient electronic payment options through our mobile app, ensuring secure and cashless transactions.
